*Proven customer support experience.
*Strong phone contact handling skills and active listening.
*Ability to multi-task, prioritize, and manage time effectively.
Experience: 2 - 5 years
*Handled confidential and sensitive data with discretion, reducing risk of fraud and theft. *Provide accurate, valid and complete information by using the right method. *Keep records of customer interactions, follow up on customer issues, provide appropriate solutions and alternatives.
Experience: 1 - 2 years
*Manage a large number of incoming calls. *Built business relationships with clients providing accurate information in a timely manner. *Follow communication procedures, guidelines and policies.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.