Ready to elevate your Socials with Me?
Experienced Social Media Manager and Customer Service Representative.
Former Account Officer
4 years experience in different fields.
Experience: 1 - 2 years
Experience: Less than 6 months
I have been working as a Social Media Manager during my internship program in college as a Marketing Management. My tasks are: ~ Tracking social media data and campaign results. ~ Using social media to address customers' questions and concerns. ~ Answering customer questions. ~ Staying updated on the latest social media trends and topics.
Experience: 1 - 2 years
I have been working as Customer Service Representative both Inbound and Outbound. ~ Open and maintain customer accounts by recording account information. ~ Generate sales leads. ~ Identify and assess customers' needs to achieve satisfaction. ~ Keep records of customer interactions, process customer accounts, and file documents. ~ Resolve customer complaints via phone, email, mail, or social media.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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