Highly experienced Fraud Specialist with a proven ability to identify and mitigate risks of fraud in the administrative and clerical field. Proven track record of implementing effective strategies and procedures to ensure the safety and security of confidential data. • Meticulous attention to detail and advanced analytical capabilities. • Expertise in document verification. • Skilled in identifying risks, ensuring compliance, and delivering accurate high quality result. • Worked as a customer service representative handling calls and back office tasks for more than 7 years. Skilled in dealing with customers of different types. • Experience in mentoring associates to obtain better quality results by data gathering, critical thinking and working closely together.
• Skilled in basic data entry task, cross checking information using Google sheets, Google docs and other communication platform.
• 1 year experience in closely supporting sellers in Amazon platform with detail page, customers and account queries.
• 1 year experience in sales, reaching daily quota for adding and a line and opening a cable account.
Experience: 5 - 10 years
8 years BPO experience, handled a telecommunication account alongside meeting sales quota. Worked as a seller support for a big e-commerce and customer service for a credit card company while working as a Fraud specialist.
Experience: 5 - 10 years
6 years experience as Fraud Specialist with a proven ability to identify and mitigate risks of fraud in the administrative and clerical field. Proven track record of implementing effective strategies and procedures to ensure the safety and security of confidential data.
Experience: 1 - 2 years
Worked as a Seller Support for a third party vendor under a big e-commerce for a year and half resolving order disputes, helping with packaging and shipping issues, responding to reviews, giving guidance on how best to market products, solving problems related to buying patterns or sales history and more.
Experience: Less than 6 months
No experience as a Virtual Assistance but guaranteed fast learner and keen to details
Experience: 1 - 2 years
basic data entry using google sheets
Experience: 1 - 2 years
Basic data entry and creating of google forms
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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