Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

December 26th, 2024 (today)

Member Since

December 17th, 2024

Profile Description

With over five years of dynamic experience in the BPO industry, I have seamlessly combined the art of exceptional customer service and content creation. My career reflects versatility, resilience, and a relentless drive to inspire, inform, and deliver results. I have worked across finance, healthcare, telecommunications, and sales sectors, consistently crafting impactful solutions and human connections.

Now stepping into the world of Virtual Assistance, I am ready to leverage my expertise in customer engagement, content writing, and administrative support to empower businesses, streamline workflows, and create lasting success.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

- Customer Service Excellence: Proficient in delivering empathetic, timely, and results-driven support. - Content Writing & Editing: Crafting meaningful narratives, compelling articles, and creative solutions. - Time and Task Management: Ensuring efficiency with keen prioritization and attention to detail. - Administrative Support: Email handling, calendar management, and seamless organizational execution. - Communication: Mastery of verbal and written communication for clarity and impact. - Sales Acumen: Skilled in upselling, cross-selling, and customer retention strategies. - Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), G-Suite, CRM tools, and more.