E-Commerce Virtual Assistant | General VA | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 16th, 2025 (4 days ago)

Member Since

December 6th, 2024

Profile Description

With 9 years of hands-on experience as a small business owner, I’ve done it all—from sourcing products and importing goods to processing orders, managing inventory, handling social media, and delivering exceptional customer service. I’ve worn every hat in my business and now with more time in my hands, I’m ready to bring that expertise and entrepreneurial energy to the virtual assistant world. 

MY KEY SKILS AND EXPERTISE
-eCommerce Management – Product listing, order fulfillment, supplier communication, inventory management, logistics coordination
-Admin Support – Data entry, email management, scheduling, document organization
-Customer Service – Handling inquiries, resolving issues, processing refunds/returns
-Product Sourcing – Finding reliable suppliers, negotiating prices, quality control
-Social Media Management – Content scheduling, engagement, hashtag research
-Content Creation – Writing captions, planning content calendars, short-form video editing
-Graphic Design – Creating social media graphics, promotional materials, product mockups
-Basic Meta & Instagram Ads – Running and optimizing Facebook & Instagram ads, audience targeting, performance tracking
-Marketing & Sales – Creating promotions, writing product descriptions, managing online campaigns
-Order Processing & Fulfillment – Managing logistics, tracking shipments, coordinating deliveries
-Website Management – Updating content, improving user experience, maintaining an organized and visually appealing website