April
Customer Service / General Virtual AssisUpgrade to see actual info t
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Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
Bachelors degree
Last Active
December 14th, 2024 (yesterday)
Member Since
December 4th, 2024
Profile Description
Highly skilled in providing first-contact customer support and
guiding issue resolution with minimal effort. Adept at handling
technical escalations, improving processes, and driving service
level achievements to ensure client satisfaction. Committed to
empowering clients and tea
product improvements and maintaining open communication to
meet and exceed organizational goals.
Top Skills
Customer Support » Email Support
Experience: 10+ years
Customer Support » Technical Support
Experience: 10+ years
Customer Support » Phone Support
Experience: Less than 6 months
Handled incoming calls from customers and Tier 1 advisors, resolving inquiries promptly and accurately using various tools and applications.
Customer Support » Customer Service
Experience: 10+ years
Act as the first point of contact for customer queries, providing guidance and resolutions with minimal customer effort.
Other Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » SaaS
Experience: 2 - 5 years
Customer Support » IT
Experience: 5 - 10 years
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Customer Support » Social Media Moderation
Experience: 6 months - 1 year
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
Customer Support » Active Listening
Experience: 10+ years
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac City, Tarlac
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 43
- Influence: 15
- Steadiness: 19
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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