I'm Gillan Jay Maata. I am dedicated Virtual Assistant with 2+ years of experience in Amazon and Shopify e-commerce. Skilled in product research, listing optimization, customer service, order fulfillment, and social media management. Committed to delivering exceptional results and exceeding expectations.
Why Choose Me?
Proven Track Record: Successfully managed multiple Amazon and Shopify stores, increasing sales and customer satisfaction.
Strong Work Ethic: Reliable, punctual, and highly motivated to deliver quality work on time.
Adaptability: Quick learner and able to adapt to new tools and processes.
Attention to Detail: Meticulous in all tasks, ensuring accuracy and efficiency.
Effective Communication: Excellent written and verbal communication skills, enabling clear and concise interaction.
Additionally, I can leverage my extensive experience in customer service, travel management, and e-commerce to contribute effectively to your team. With a background in managing customer interactions at PayPal Philippines, I honed my communication and problem-solving skills, ensuring client satisfaction while handling complex inquiries. My role as a Fraud Analyst allowed me to develop critical analytical skills, which are essential for managing order fulfillment and ensuring safe transactions in a dropshipping environment. I have a solid foundation in graphic design, demonstrated by my proficiency in tools like Photoshop and Canva, which will assist in creating and maintaining an engaging Shopify store. Coupled with my strong management skills and a Bachelor’s degree in Computer Science, I am well-equipped to handle the comprehensive demands of this role, from marketing and sales to website maintenance. I am eager to bring my passion for online business and customer-centered strategies to your organization, and I look forward to the opportunity to discuss how I can contribute to your team's success.
What I Offer:
Product Research and Sourcing: Identifying profitable products and reliable suppliers.
Listing Optimization: Creating compelling product listings to attract buyers.
Customer Service: Promptly responding to customer inquiries and resolving issues.
Order Fulfillment: Efficiently processing and shipping orders.
Social Media Management: Engaging with customers and promoting your brand.
Data Entry and Analysis: Accurately inputting data and generating insightful reports.
Let's collaborate to achieve your business goals!
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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