Leah

Customer Service/Chat Specialist

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

High school diploma

Last Active

March 31st, 2025 (4 days ago)

Member Since

November 25th, 2024

Profile Description

Dedicated and personable customer service professional with more than 5 years of experience in the BPO industries. Skilled in resolving customer issues, providing product knowledge, and ensuring a positive customer experience. Strong communicator with a proven ability to handle inquiries, issues, and manage complaints in a timely and professional manner. Adept at multitasking and maintaining a high level of accuracy while working under pressure. Known for a friendly, patient, and empathetic approach that fosters customer loyalty and satisfaction.

Top Skills

Experience: 5 - 10 years

Strong ability to quickly assess customer concerns, identify the root cause of issues, and implement effective solutions

Experience: 1 - 2 years

Expertise in providing clear, concise, and professional responses to customer inquiries via chat.

Experience: 5 - 10 years

Ability to clearly articulate information and respond to customer inquiries via phone, email, or chat. Skilled in active listening, ensuring customers feel heard and valued

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
DISC
Dominance: 29%
Influence: 5%
Steadiness: 36%
Compliance: 31%
English
C1(Advanced)
Government ID
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