As a customer service representative, I am a dedicated, customer-focused professional committed to delivering exceptional service with patience and empathy. I strive to create positive experiences by actively listening to customers, understanding their needs, and providing clear, effective solutions in a timely manner. My goal is to resolve inquiries efficiently while ensuring that customers feel valued and heard.
I want to be known as a reliable and approachable worker, someone who handles challenges with a calm demeanor and offers thoughtful, practical solutions. I believe in continuous improvement, seeking opportunities to enhance my skills, and contributing to a supportive team environment. Ultimately, I aim to build trust with customers and colleagues, helping to create a productive and harmonious workplace
Experience: 2 - 5 years
In my experience in technical support, I have developed my ability to troubleshoot and resolve technical issues, providing clear guidance and solutions to customers. I have worked with technicians and store retailers. And assisting technicians and customers on scheduling technician visit and rescheduling technician appointments.
Experience: 1 - 2 years
In my customer service experience, I have developed strong communication and problem-solving skills, ensuring that customers receive satisfaction and answers to all their concerns. I have handled inquiries, resolved issues, and provided product or service information with a focus on creating positive experiences.
Experience: 6 months - 1 year
Conduct phone interviews and internet-based research to complete and verify employment, education and Professional License information as reported by Client applicants.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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