Overview
Looking for full-time work (8 hours/day)
at $4.50/hour ($792.00/month)
High school diploma
Last Active
November 27th, 2024 (yesterday)
Member Since
November 20th, 2024
Profile Description
Dedicated and empathetic Customer Service Representative with 4 years of experience providing exceptional support and ensuring customer satisfaction. Skilled in active listening, problem-solving, and effective communication to address customer inquiries, resolve complaints, and build strong relationships. Proficient in handling high-volume environments, multitasking, and maintaining professionalism under pressure. Experienced with CRM tools and committed to delivering personalized, efficient service that enhances customer loyalty and brand reputation. Seeking to contribute to a team-driven organization focused on delivering outstanding customer experiences.
Top Skills
Real Estate » Warm Calling
Experience: 1 - 2 years
Warm calling in real estate refers to reaching out to potential clients or leads who have shown previous interest in a property, real estate services. with the real estate agency, these leads might have interest through previous interactions, referrals and engagement with marketing efforts.
Customer Support » Ecommerce
Experience: 6 months - 1 year
Customer Inquiries: answering questions about products, services, shipping, returns and geenral website navigation. Order Assistance: helping customers with order tracking Problem resoulution: addressing customer complaints Product knowledge: maintaining an in -dept knowledge of the ecommerce store products. Technical support: assisting customer with techinical issues on the websites, such as payment processing, account log in isues and site functionality.
Customer Support » Customer Service
Experience: 2 - 5 years
Delivered high-quality service by resolving customer inquiries, complaints, and issues across multiple channels (phone, email, chat). Consistently met or exceeded performance metrics, including response time, resolution rate, and customer satisfaction scores.
Other Skills
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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