I’ve been working in customer service since I started my career, supporting both telecom and general customer service accounts. For nearly five years, I worked with Airbnb, gaining hands-on experience managing properties and ensuring guests had great experiences.
I’m confident in handling all aspects of property management—whether it’s communicating with guests, resolving issues, or making sure everything runs smoothly. I bring strong organizational skills, a focus on customer satisfaction, and a proactive approach to every project I take on.
Experience: 5 - 10 years
I worked with a Travel and Booking account for nearly five years, focusing on guest satisfaction and property upkeep. My responsibilities included handling bookings and resolving guest concerns. I also supported property owners by ensuring their listings met standards and performed well. This role required excellent communication, problem-solving skills, and attention to detail to deliver outstanding guest experiences and maintain high ratings.
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