Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

November 16th, 2024

Profile Description

With over 5 years of hands-on experience in customer service, I have honed my skills in managing diverse customer needs, resolving complex issues, and ensuring a positive, personalized experience. I am proficient in handling inquiries across multiple platforms, including phone and email, and thrive in high-pressure environments where attention to detail and prompt solutions are key. My expertise extends to managing escalations with professionalism, utilizing CRM software to track and resolve customer concerns, and continuously seeking ways to improve service processes. Passionate about creating lasting customer relationships, I am dedicated to providing exceptional service that enhances satisfaction, drives retention, and contributes to business success. Whether troubleshooting issues or offering proactive support, I consistently aim to exceed expectations and deliver a seamless customer experience.