Dedicated and customer-focused professional with over eight years of experience providing exceptional service in fast-paced, client-facing environments. Adept at handling a high volume of inbound and outbound inquiries, resolving customer issues, and ensuring satisfaction through strong problem-solving skills and a positive attitude. Skilled in managing customer relationships, identifying their needs, and offering tailored solutions to meet expectations. Proven track record of enhancing customer loyalty and improving service delivery standards.
Experience: 6 months - 1 year
I managed a gaming account at EA/BioWare, where I provided global customer support to clients through chat.
Experience: 2 - 5 years
Dell International Services Philippines, Inc. Dell Tech Concierge Client Technical Support Associate June 2013 – April 2014 Hewlett – Packard IPG Technical Support / Sales Representative August 2012 – May 2013 Dell XPS Account Resolution Specialist / Outbound Agents POC – Technical Support Supervisor June 2010 – October 2011
Experience: 5 - 10 years
Dedicated and customer-focused professional with over eight years of experience providing exceptional service in fast-paced, client-facing environments. Skilled in managing customer relationships, identifying their needs, and offering tailored solutions to meet expectations
Experience: 6 months - 1 year
Experience: 6 months - 1 year
I have experience in using Adobe Photoshop and Canva to create graphic designs.
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