Administrative Support Specialist, Customer Service 

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

February 23rd, 2025 (yesterday)

Member Since

November 12th, 2024

Profile Description

 With nearly 9 years of proven success in the BPO industry, I am a seasoned professional skilled in delivering exceptional service across multiple channels—calls (inbound and outbound), chat, email support, sales, and technical support—all for leading US-based businesses. My ability to adapt to diverse lines of business while maintaining top-notch performance sets me apart. I’ve also excelled in managing financial accounts, spending a year mastering billing processes, account management, and regulatory compliance. My expertise bridges both customer service and account specialization, driven by precision, attention to detail, and a dedication to quality that ensures every task is flawlessly executed. I am fueled by a strong work ethic, laser-focused organization, and a calm demeanor under pressure. Whether I’m solving complex problems or optimizing operations, I consistently go above and beyond to deliver results that exceed expectations. Let me bring my expertise, dedication, and passion for excellence to your team. I can Handle the team and can see who best fits the role. 
-Offer and Onboarding
-Assessment and Testing   
-Conducting Interviews  
-Screening and Shortlisting 
-Sourcing Candidates 
-Understanding RequirementsI’ve conducted countless interviews, assessing not just skills but values and cultural alignment, ensuring every hire contributes to a thriving Upgrade to see actual infoeing the candidates I’ve championed flourish in their roles and add tangible value to the teams they join. Whether it's navigating high-volume hiring for growing startups or executing strategic headhunting for specialized roles, I thrive in the challenge of matching ambition with opportunity, one placement at a time."