Ma

Administrative Support Specialist, Customer Service 

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

November 21st, 2024 (today)

Member Since

November 12th, 2024

Profile Description

With nearly 9 years of proven success in the BPO industry, I am a seasoned professional skilled in delivering exceptional service across multiple channels—calls (inbound and outbound), chat, email support, sales, and technical support—all for leading US-based businesses. My ability to adapt to diverse lines of business while maintaining top-notch performance sets me apart.I’ve also excelled in managing financial accounts, spending a year mastering billing processes, account management, and regulatory compliance. My expertise bridges both customer service and account specialization, driven by precision, attention to detail, and a dedication to quality that ensures every task is flawlessly executed.I am fueled by a strong work ethic, laser-focused organization, and a calm demeanor under pressure. Whether I’m solving complex problems or optimizing operations, I consistently go above and beyond to deliver results that exceed expectations.Let me bring my expertise, dedication, and passion for excellence to your team.

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 5 - 10 years

handled both inbound and outbound calls Email support Chat support Sales Technical support Account regulations

Other Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
Calatagan, Batangas
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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