Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
December 17th, 2024 (7 days ago)
Member Since
November 12th, 2024
Profile Description
I am a highly results-oriented individual with over ( 2 years ) of experience in customer service.
I thrive in team setting and work efficiently to solve customer problems while remaining cool under
Pressure. In my previous Position at Ibex Global Solution. I was awarded the Top CSR Award for two consecutive years in
• Problem solving: I have a record of accomplishment of solving all types of customer issues. I am faced with in an effective and professional manner by listening and using proven techniques to de-escalate Angry customers.
• Professional Attitude: As my references will attests,
I have a knack for staying positive and
Upbeat, regardless of the situation.
• Communication: I have a true passion for customer service and take pride in making
Consumers happy. I take pride in providing great recommendations and solution to maximize
Client retention.
I’ve attached my resume with more information about my background. I feel confident that I could
Make a great contribution as a Virtual Assistant with your Company. Thank you for your time, and I look forward to hearing from you soon.
Top Skills
Customer Support » Sales Support
Experience: 5 - 10 years
My name is Ailene Cerdon I am 32 years old, I came from Cavite here in the Philippines I took up Visual Graphic Design in Tesda, Regarding my work experience, I had 9 years’ experience as Products Promoting and Marketing, We promote and Market different kinds of Products online,
Customer Support » Customer Service
Experience: Less than 6 months
My name is Ailene Cerdon I am 32 years old, I came from Cavite here in the Philippines I took up Visual Graphic Design in Tesda, Regarding my work experience, I had 9 years’ experience as Products Promoting and Marketing, We promote and Market different kinds of Products online, And Also i have a work experience working in the BPO industry, Previously work as a Customer Service Representative, that is a Telco Account for AT$T I was in the sales in billing Department, So my responsibility include delivering sales to our Clients to Customers and also im in charge In discussing and explaining to our customers, the bill like the charges, the payment that will be Making in the future. In addition, I have a strong customer service background. I understand the importance of maintaining professionalism and patience when dealing with clients, and I am adept at resolving issues efficiently and effectively. I am confident that my skills and experiences make me a strong candidate for this position and I am excited about the opportunity to support your team.
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trece Martires, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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