Overview
Looking for full-time work (8 hours/day)
at $3.20/hour ($563.20/month)
Bachelors degree
Last Active
January 18th, 2025 (today)
Member Since
November 11th, 2024
Profile Description
I have over 5 years and 6 months of experience in the Customer Support and Administrative Assistance field, specializing in telecom and financial accounts for both local and US-based clients. Below are some of the responsibilities I typically manage:
1. Handling customer inquiries through
2. Addressing billing and account-related concerns to maintain high levels of customer satisfaction.
3. Updating and managing customer records using CRM platforms like Zendesk and Freshdesk.
4. Coordinating and scheduling appointments, meetings, and follow-ups.
5. Performing administrative tasks such as data entry,
6. Assisting customers with technical troubleshooting by providing detailed, step-by-step solutions.
7. Upselling and cross-selling services and products tailored to customer requirements.
8. Monitoring and analyzing customer feedback to enhance service quality.
I am enthusiastic about opportunities that allow me to help businesses build stronger customer relationships and optimize administrative operations to reach their objectives.
Connect with
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Sales Support
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 37
- Influence: 7
- Steadiness: 26
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.