Janeth

Customer Service Representative, SMM, Virtual Assitant

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Associates degree

Last Active

January 10th, 2025 (today)

Member Since

November 11th, 2024

Profile Description

I am dependable and can be counted on to act sensibly and consistently. I work with integrity and can work without supervision in all aspects. I have always been an asset to all previous companies I've worked for. I worked for more than 12 years in a BPO company handling Telco Sales, Processing, Billing, Escalation, and Complaint department. With experience in email (Telco) and chat support (Directory Assistance and different enhanced calls like 911 emergency calls, horoscope and weather information). I'd been a Subject Matter Expert who assisted newbies in the industry. I also had a background in a manufacturing company and was promoted to be a Line Leader locally and internationally (Taiwan/Japan).
I believe that my strong exposure and cross-communication skills, including my ability to establish teamwork relationships, can be a valuable asset to your company.

Top Skills

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

I create and modify graphics for both print and digital platforms. Design eye-catching visuals such as logos, banners, and social media posts, ensuring they align with brand identity and project requirements. I've been creating photo and video content for Social Media Accounts like Facebook, Instagram, and Tiktok.

Video Editing

Experience: 6 months - 1 year

I can edit and refine video footage to produce high-quality, visually appealing content. I use different tools like Canva Pro to ensure smooth transitions, correct color grading, and professional sound, enhancing overall viewer experience.

Customer Support » Customer Service

Experience: 10+ years

I worked for more than 12 years in a BPO company handling Telco Sales, Processing, Billing, Escalation, and Complaint department. With experience in email (Telco) and chat support (Directory Assistance and different enhanced calls like 911 emergency calls, horoscope and weather information). I'd been a Subject Matter Expert who assisted newbies in the industry. I believe that my strong exposure and cross-communication skills, including my ability to establish teamwork relationships, can be a valuable asset to your company.

Other Skills

Marketing » Copywriting

Experience: Less than 6 months

I am skilled in creating clear, persuasive, and engaging copy for a range of media, including websites, social media, and advertisements. Tailor content to resonate with target audiences and effectively communicate brand messages.

Marketing » Content Creation » Infographics

Experience: Less than 6 months

Creating effective infographics involves a blend of design skills, storytelling, and strategic content presentation.

Basic Information

Age: 53

Gender: Female

Website: Sign Up with Pro Account to View

Address: Santa Rosa, Laguna

Tests Taken: IQ
Score: 119: DISC
Dominance: 40%
Influence: 7%
Steadiness: 23%
Compliance: 30%: English
B2(Upper Intermediate)