A dedicated and detail-oriented Collection Specialist and customer service representative with 4 years of experience in managing overdue accounts, negotiating payment plans, and resolving disputes to ensure timely collection of outstanding debts.
A highly motivated and customer-focused professional with 1 year of experience providing exceptional service and technical support to clients in fast-paced environments. Adept at troubleshooting technical issues, guiding customers through complex solutions, and ensuring a seamless experience from inquiry to resolution. Skilled in communication, problem-solving, and conflict resolution, with a strong ability to empathize with customers and provide effective solutions tailored to their needs.
Proficient in handling a variety of support channels, including phone,
Experience: Less than 6 months
With 6 months of experience as Lead generator in one of US client, I am responsible for generating quality leads, tracking it, responding to their replys and inquiries. I am also the one who monitors status and client appointment schedules.
Experience: 2 - 5 years
With over 4 years of experience of providing excellent customer experience directly in a financing company and help the company achieve it's short and long term goals. I am so passionate to help the company to build loyalty with clients and build long term relationship.
Experience: Less than 6 months
I have a total of 5 years of experience of sales in financing company and telecommunications.
Experience: 1 - 2 years
I have 1 year of experience being a technical support and sales representative focusing on internet, cable, telephone, and mobile service and troubleshooting process, providing resolutions and even technician appointments. I was able to help the my previous company to get the line of business from clients.
Experience: 2 - 5 years
I have a 4 years of experience from a financing company and directly communicating and negotiating from clients about their collections, settlements and loans.
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