Nhellz

LEAD GENERATOR/SOCIAL MEDIA MANAGER/SALES & TECH SUPPORT

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

November 26th, 2024 (yesterday)

Member Since

November 9th, 2024

Profile Description

A dedicated and detail-oriented Collection Specialist and customer service representative with 4 years of experience in managing overdue accounts, negotiating payment plans, and resolving disputes to ensure timely collection of outstanding debts.
A highly motivated and customer-focused professional with 1 year of experience providing exceptional service and technical support to clients in fast-paced environments. Adept at troubleshooting technical issues, guiding customers through complex solutions, and ensuring a seamless experience from inquiry to resolution. Skilled in communication, problem-solving, and conflict resolution, with a strong ability to empathize with customers and provide effective solutions tailored to their needs.
Proficient in handling a variety of support channels, including phone, email, and live chat, while maintaining a high level of professionalism and customer satisfaction. Familiar with technical troubleshooting tools, knowledge bases, and CRM systems to efficiently address customer concerns. Committed to continuous learning, staying up-to-date with product updates, and enhancing technical expertise to deliver top-tier service.

Top Skills

Experience: Less than 6 months

With 6 months of experience as Lead generator in one of US client, I am responsible for generating quality leads, tracking it, responding to their replys and inquiries. I am also the one who monitors status and client appointment schedules.

Experience: 2 - 5 years

With over 4 years of experience of providing excellent customer experience directly in a financing company and help the company achieve it's short and long term goals. I am so passionate to help the company to build loyalty with clients and build long term relationship.

Other Skills

Experience: Less than 6 months

I have a total of 5 years of experience of sales in financing company and telecommunications.

Experience: 1 - 2 years

I have 1 year of experience being a technical support and sales representative focusing on internet, cable, telephone, and mobile service and troubleshooting process, providing resolutions and even technician appointments. I was able to help the my previous company to get the line of business from clients.

Experience: 2 - 5 years

I have a 4 years of experience from a financing company and directly communicating and negotiating from clients about their collections, settlements and loans.

Basic Information

Age
27
Gender
Male
Website
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Address
Caloocan City
Tests Taken
IQ
Score:  109
DISC
Dominance: 11
Influence: 21
Steadiness: 32
Compliance: 36
English
C2(Advanced/Mastery)
Government ID
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