Technical Support/Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

November 9th, 2024 (3 days ago)

Member Since

November 9th, 2024

Profile Description

My name is Mariam Jimenez, but I go by the nickname Yammy. I have over 12 years of work experience, primarily in Technical Support and Quality Analysis roles. Throughout my career, I've developed a strong foundation in troubleshooting technical issues, analyzing systems to ensure efficiency, and improving the overall customer experience.
In addition to my technical expertise, I’ve honed a set of interpersonal skills that allow me to connect with customers and colleagues, ensuring smooth communication and resolving challenges effectively. Whether it’s providing technical support or ensuring quality standards are met, I approach each task with a high degree of organization and time management.
I’m also proud of my ability to offer exceptional customer service—always striving to go the extra mile to meet customer needs and provide solutions. I understand the importance of not just solving problems, but also creating positive experiences for customers, which helps build loyalty and trust.
Overall, I’m a highly adaptable professional who thrives in dynamic environments, and I’m always eager to take on new challenges to continue growing both personally and professionally. Thank you for the opportunity to introduce myself—I look forward to contributing my experience and skills to a team focused on delivering results and excellence.