Dedicated and Results-Oriented Customer Service and Sales Professional
With a solid 5-year track record in the BPO industry, I have honed my skills as a Sales Representative and Customer Service Representative. I am adept at building rapport with clients, effectively addressing their concerns, and exceeding sales targets.
My strong communication skills, both verbal and written, enable me to articulate complex information clearly and concisely. I am a quick learner, adaptable to change, and possess a positive attitude. My ability to work independently and as part of a team contributes to a productive and collaborative work environment.
I am eager to leverage my experience and skills to contribute to your team's success.
Experience: 1 - 2 years
With nearly 2 years of experience in sales, I have consistently exceeded sales targets and built strong relationships with clients. I am skilled in identifying customer needs, presenting products effectively, and closing deals. My strong communication and negotiation skills have enabled me to successfully navigate the sales process and deliver exceptional results.
Experience: 2 - 5 years
With 3 years of experience in the Telco and Healthcare industries, I have successfully resolved a wide range of customer inquiries and complaints. I am skilled in navigating complex systems, providing accurate information, and offering effective solutions. My strong communication and problem-solving abilities have enabled me to consistently deliver exceptional customer service and maintain high levels of customer satisfaction.
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