I have a diverse background in customer and account support across various industries. As an Account Support Specialist at Precious Media, I managed project-based tasks like data entry, market research, PowerPoint presentations, and e-commerce. Previously, I worked at Sophi Outsourcing as a Universal Support Agent, where I covered multiple business areas, including customer service, lead generation, e-commerce, and real estate, stepping in for absent agents as needed. My experience also includes a role as a Universal Support Representative at Netflix, where I handled technical support issues, such as password resets and account security, while maintaining excellent customer service. Earlier in my career, I worked as a Loyalty Support Representative at Globe Telecom, managing contract renewals and plan adjustments, and later training new agents.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
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