Current Employment Status:
Hired Part Time on Nov 7, 2023
I've been in the BPO industry for more than 5 years now, longest I've stayed in one company is more than 2 years, it's unfortunate that my mom and brother was ill that's why I stop and took care of them, otherwise I would gladly stay with just one company for as long as I could because being tag as a call center "Hopper" will ruin my reputation. But trying out a few accounts has given me broader set of skills that made me a more versatile representative in almost all types of call center scenario, to customer support, tech support to billing
RESUME:
Job Experience 2020 to 2021 pacificoast telemarketers debt consolidation specialist
2012 september to september 2013 C3 customer contact channels-car reservations
2011 August to February 2012Technical Support Representative-Sitel Philippines-HP Account
2009 February to February 2011 Technical Support Representative-NCO RMH-Microsoft Xbox/ Amazon UK
2007 April to October 2007Technical Support Representative-Sutherland Global Services-United Online dial up account
2004 Jan to 2005 MayPeso 88 Discount Store, Makati Cinema Square Pasongtamo MakatiSales personAttending the customer, promoting the products and explaining the concepts.
2002 Dec to June 2003EmployeeKitchen assistant (Hotel) London U.k.Food handler (Home for the aged) London U.K.
Education
2006 PATTS Sucat, Pque City College of Aeronautics
Vocational
St. Sholastica’s Academy, Grade 1 Bacolod City
Other Skills Computer literate and can troubleshoot computer hardware and software.Proficient in English both written and oral.Good English and Filipino communications skills (written and verbal).Adaptable to various situations and personalities. Flexible. Personal Data Date of Birth : September 13, 1985Birth Place : Bacolod cityCivil Status : SingleReligion
: Roman CatholicNationality : Filipino Height
: 5’6” / 1.66 cmWeight
: 125 lbs
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