Overview
Looking for part-time work (6 hours/day)
at $3.00/hour ($396.00/month)
Bachelors degree
Last Active
December 2nd, 2024 (yesterday)
Member Since
October 29th, 2024
Profile Description
Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Peer review system technical assistance and overall technical support to users (configuration, reports, user accounts issues)
Customer Support » Chat Support
Experience: 2 - 5 years
Mainly handles author queries pertaining to general submission queries, production status, production files, proof/correction queries, copyright and permissions, online access, subscription all other general author, reviewer, editor queries
Customer Support » Customer Service
Experience: 2 - 5 years
Maintains customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Other Skills
Office and Administration » Team Leadership
Experience: 1 - 2 years
Directs personnel training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pablo, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
READ STORYEMPLOYERS
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