Rasty

Rockstar Customer Service Lead | Sales Pro | Dedicated VA

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Bachelors degree

Last Active

March 15th, 2025 (3 days ago)

Member Since

October 28th, 2024

Profile Description

SEARCH ENDS NOW!

Hey, how are you? My name is Upgrade to see actual info, a Rockstar Customer Service & Dedicated Virtual Assistant with over 4 of experience in delivering exceptional customer service, I am committed to exceeding expectations and ensuring a seamless customer experience. My strong analytical and creative abilities, combined with keen attention to detail, make me a valuable team player in any professional setting. During my probationary term, I had the opportunity to step into the role of a Subject Matter Expert, further strengthening my expertise in process improvement and team support. I understand that certain tasks can take up valuable time—allowing me to take them off your plate ensures you can focus on more important priorities.

I offer a range of services, including top-tier customer service to ensure satisfaction and positive experiences, accurate data entry for precision and efficiency, administrative support and email management to keep communications organized and seamless, email marketing to create engaging and effective campaigns, organizational skills and attention to detail to enhance efficiency and structure, calendar management to streamline schedules for improved productivity, basic photo editing to enhance visuals for various needs, digital marketing to boost online presence and engagement, and executive assistance to provide high-level support for business operations. 

Let's connect! I am excited to contribute to your team's success and help you.

Top Skills

Experience: 6 months - 1 year

esponsible in providing top-notch support Customer service and problem-solving skills. Proficiency in relevant software and tools Strong communication both written and verbal

Experience: 2 - 5 years

Experience: 2 - 5 years

Developed highly empathic client relationships and earned a reputation for delivering exceptional customer service. Engage with clients through online chat and email in providing a professional and positive experience. Maintained up-to-date knowledge about product promotion updates. Examining user feedback on website content. Consistently meet or exceed performance metrics.

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Singapore Airlines - Assist passengers to book and change their flight - Outbound or send an email if there is a Flight Disruption - Maintained up-to-date knowledge about travel restriction and vaccine validity. - Helping Team member improve and succeed.

Basic Information

Age
27
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  109
DISC
Dominance: 32
Influence: 38
Steadiness: 22
Compliance: 8
English
C2(Advanced/Mastery)
Government ID
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