Customer Service. Technical Support, Social Media Manage

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

High school diploma

Last Active

April 7th, 2025 (today)

Member Since

October 26th, 2024

Profile Description

My nearly eight-year tenure as a Customer Service Representative (CSR) in the Business Process Outsourcing (BPO) industry has been a transformative journey marked by continuous growth and adaptability. During this time, I've become adept at handling a diverse range of customer inquiries, complaints, and requests with a focus on providing effective solutions and ensuring customer satisfaction. The dynamic nature of the BPO environment has honed my communication skills, enabling me to engage with customers in a clear, empathetic, and solution-oriented manner. I've developed a deep understanding of various industries, products, and services, allowing me to navigate complex information and deliver accurate and relevant assistance. Additionally, my experience has reinforced the importance of patience, resilience, and the ability to work under pressure in meeting the demands of a high-volume customer service setting. This journey has not only shaped me into a skilled professional but has also instilled a commitment to excellence and customer-centricity in every interaction.