Administrative Assistant, Customer Support, Appointment Setter

Virtual Executive Assistant to COO Client Acquisition: Drive growth for small to large businesses by attracting new clients through chat, calls, and email, creating new market opportunities. Project Oversight: Manage growth projects, including making sales projections and forecasting revenue to support strategic decision-making.

Appointment Setting: Coordinate and schedule appointments with buyers and sellers and investors to facilitate transactions. Cold Calling & Data Management: Conduct cold calls and perform data entry to update and maintain accurate records of prospects, including names, addresses, emails, Email & Calendar Management: Manage scheduling and rescheduling of meetings with clients, buyers, and investors, ensuring all details are organized and up-to-date. Standard Operating Procedures (SOPs): Develop and implement SOPs and perform various administrative tasks to enhance client operations.

Provides assistance with VIP/ Elite customer related concerns,booking reservations Present, promote and sell products. Serves customer by selling products and meeting customer needs. Servicing existing accounts, obtain orders, and establishes new accounts. Meeting and exceeding sales goals.

Lead Generation: Conduct targeted research to identify potential leads for wholesale real estate opportunities. Utilize online resources, databases, and marketing materials to create a list of prospects. Cold Calling: Initiate outbound calls to potential leads, introducing our company's services and gauging their interest in selling or purchasing properties through wholesale transactions.

I have extensive experience in email support, focusing on delivering clear and effective communication to customers. I’m skilled at resolving issues promptly, maintaining a friendly tone, and ensuring customer satisfaction. I’ve handled various inquiries, from technical problems to billing questions, always aiming to provide accurate solutions and follow-up support. My attention to detail helps me manage multiple cases efficiently while personalizing each interaction.

I have solid experience in data entry, where I’ve developed strong attention to detail and accuracy. I am proficient in various software tools, ensuring efficient input, organization, and management of data. My experience includes entering large volumes of information, maintaining databases, and conducting quality checks to ensure data integrity. I am adept at managing deadlines and prioritizing tasks, which helps me maintain productivity and support team objectives effectively.