Shiela

Experienced Client Relations & Operations Specialist 

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 29th, 2024 (yesterday)

Member Since

October 24th, 2024

Profile Description

Result- focused, quality driven individual with
experience in project implementation, demonstrating consistency of objectives and customer service, sales, and technical skills and commitment to organizational goals. Proven ability to implement effective policies and procedures, enhance productivity and increase efficiency through effective leadership skills.

Top Skills

Experience: 2 - 5 years

Experienced Client Relations Specialist skilled in managing daily operations, building strong client relationships, and ensuring seamless service delivery. Proven ability to oversee client communications, troubleshoot issues, and drive customer satisfaction through proactive engagement and strategic problem-solving. Expertise in account management, team leadership, and customer success across diverse industries.

Skilled Client Relationship Manager with a proven ability to foster strong partnerships, enhance customer satisfaction, and drive client success. Experienced in managing key accounts, resolving issues proactively, and delivering customized solutions to meet client needs. Adept at communication, strategic planning, and building lasting relationships that support business growth and client retention

Other Skills

Seasoned BPO Operations Manager with a proven track record in overseeing high-performing customer service, sales, and technical support teams. Skilled in optimizing workflows, driving KPIs, and enhancing client satisfaction through efficient team leadership, strategic planning, and continuous process improvement. Extensive experience in training and development, client relations, and managing large-scale operations to ensure seamless service delivery and operational excellence.

Experience: 2 - 5 years

Experience: 10+ years

Dedicated Training and Development Specialist with a strong background in designing and delivering targeted training programs to drive team performance and skill enhancement. Skilled in identifying training needs, creating engaging learning materials, and implementing strategies that align with organizational goals. Experienced in coaching, mentoring, and supporting team growth to achieve operational efficiency and elevate overall performance

Experience: 2 - 5 years

Experienced Virtual Assistant with a strong focus on administrative support, client relations, and operational efficiency. Skilled in managing schedules, handling email communication, organizing tasks, and providing reliable executive support in fast-paced, remote environments. Known for attention to detail, proactive problem-solving, and dedication to ensuring smooth daily operations.

Basic Information

Age
36
Gender
Female
Website
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Address
General Santos City, South Cotabato
Tests Taken
IQ
Score:  126
DISC
Dominance: 36
Influence: 25
Steadiness: 20
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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