Reliable Virtual Assistant and Customer Support Agent

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

March 13th, 2025 (today)

Member Since

October 22nd, 2024

Profile Description

Have you been looking for a Personal Virtual Assistant? And a Customer Service Support?

If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance administrative work with their passion projects.

Enter me—your General Virtual Assistant/Customer Service Support! 
I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business! Imagine what you could accomplish if you weren’t bogged down by emails, scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break.

Here’s how I can help you:
-Data Entry
-Customer Service
-Social Media Management
-Task Scheduling
-Google Workspace
-Research
-Event Planning
-Calendar Setup
-Data Gathering
-Basic Canva Design
-Zoom Coordination
-Email Management: I’ll sort through your inbox, prioritize important messages, and keep your communications flowing smoothly.
-Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders.
-Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything.
-Research & Data Entry: Need information quickly? I’ll conduct research and handle data entry with precision.
-Customer Support: I’ll provide friendly and timely responses to your clients, ensuring they feel valued and heard.

 I've been successfully working as a Customer Service Representative for 5 consecutive years. With 5 years of experience in customer service, I have developed a strong ability to address customer needs, resolve issues, and ensure a high level of satisfaction. My expertise lies in handling inquiries, troubleshooting problems, and providing clear and effective solutions while maintaining a calm and professional demeanor. I am adept at managing a high volume of calls, diffusing challenging situations, and turning customer concerns into positive experiences.  I deeply understand providing accurate and professional service converts inbound inquiries into satisfied customers, utilizing strong communication and problem-solving skills. My expertise lies in product knowledge, relationship building, and overcoming objections, all while ensuring a seamless and positive customer experience. Throughout my career, I’ve consistently demonstrated excellent communication skills, empathy, and a commitment to delivering exceptional service. My ability to build rapport with customers and contribute to long-term loyalty has been a key factor in my success as a customer service agent. 

I handle the time-consuming, tedious stuff—think data entry, customer service, scheduling, and inbox management—so you can focus on leveling up. I’m detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let’s work together!