Melvin

Quality Analyst

65 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

October 21st, 2024

Profile Description

Specializing in process improvement and reporting analysis, my role as a Quality Analyst involves being the go-to resource for process clarifications, urgent inquiry resolutions, identifying performance improvement areas and coaching associates. This experience has empowered me to conduct in-depth analyses leading to strategic recommendations that enhance operational efficiency and support the companies commitment to excellence.

Top Skills

Experience: 5 - 10 years

Able to learn to be more accurate and improve my speed in data entry so that can process more cases

Experience: 5 - 10 years

Able to learn to adapt different roles that was assign to me so that I can be more productive and to help my team in processing and accuracy.

Experience: 5 - 10 years

Able to help the team to lessen the errors monthly by 25% so that the team can improve to learn the correct processing.

Other Skills

Experience: 5 - 10 years

Able to learn how to manage and prioritize the bunch of emails

Experience: 5 - 10 years

Able to learn that all the important emails and trainings provided should be documented to be able to preserve in the long run.

Basic Information

Age
38
Gender
Male
Website
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Address
Manila
Tests Taken
IQ
Score:  114
DISC
Dominance: 24%
Influence: 5%
Steadiness: 37%
Compliance: 34%
English
B1(Intermediate)
Government ID
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