MSP System Engineer / IT Service Desk Support
Dedicated helpdesk professional currently providing technical support in a 1000+ user environment. Skilled problem-solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.I am very easy to work with, fast learner and goal-oriented.Expertise:Technical TroubleshootingEnd User TrainingVirus Detection, Removal & PreventionIT Infrastructure & Perfo