Cherrie
Customer Service/ Virtual Assistant/ Data Entry
Verified
With Timeproof
Overview
Looking for full-time work (7 hours/day)
at $10.00/hour ($1,540.00/month)
Bachelors degree
Last Active
November 21st, 2024 (today)
Member Since
October 14th, 2024
Profile Description
Has a Customer Service experience for more than 15 years.
Proficient in Microsoft Suite and CRM tools.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Responding to customer's enquiries and requests via email.
Customer Support » Phone Support
Experience: 10+ years
I have been assisting customers in resolving their enquiries and requests through inbound calls.
Customer Support » Customer Service
Experience: 10+ years
I have been in customer service for more than 15 years handling credit cards and bank accounts for regular and premium clients. I also handled merchant services regarding transactions and credit card terminals.
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
I have managed and handled escalation calls from inbound officers to avoid further complaints.
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
I handled complaints and feedbacks from internal and external customers. I collaborate with the stakeholders and business units to resolve each complaints on a timely manner. Following up with customer to provide updates and resolution.
Customer Support » Chat Support
Experience: 1 - 2 years
Assisted customers in resolving their queries and issues via live chat
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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