Rafael

Medical Virtual Assistant / Fraud and Chargeback Specialist / Customer service and

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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Bachelors degree

Last Active

January 3rd, 2025 (2 days ago)

Member Since

October 14th, 2024

Profile Description

???????????? ???????? ???????????????? ????????????!!
???? Experienced Medical Virtual Assistant
????? Experienced Chargeback Dispute Manager
???? Fraud and Dispute Analyst / Chargeback, Credit Card ,Stripe, PayPal, Klarna Specialist
???? Customer Service / Technical Support / Graphic Design
Here's the reason why ???????????????????????????? hire ???????? ??
???? ???????????????????????????????????????????? ???????????????? ???????? ???????????? ???????????????????????? ???????????? ????????????????????????????????????????????????
? Extensive experience as a Dental Insurance Verification Specialist my key responsibilities are to verify patient dental insurance coverage and eligibility by contacting insurance companies and utilizing various verification platforms, accurately document insurance verification results in our systems and ensure all records are maintained in compliance with HIPAA regulations, communicate with dental providers and administrative staff to resolve any discrepancies or issues regarding patient insurance, assist in preparing and submitting claims to insurance companies as needed.
? Extensive experience with customer service, chargeback, and dispute resolution, largely with Apple Pay, PayPal, Stripe, Klarna, Shopify, Amazon, Magic Pay, Braintree and Credit Card. My duties included helping account holders manage their funds, transfer money, and resolve conflicts. Additionally, I was employed by one of US' leading bank for 5 years and occupied multiple roles; primarily as a Fraud and Disputes (Chargebacks & Fraud Specialist for 5 years assessing fraud transactions and settling disputes. Afterwards, I moved on to Dispute Resolution which required collecting documents and evaluating them. Moreover, I also served as Customer Service/Dispute Resolution specialist for e-Commerce companies worldwide.
???????????????????????????????????? & ???????????????????? ???????????????? ???? ????????????
???? ???????????????????????????? ???????????? ???????????????????????? ????????????????????????????:
? Pricelabs, RankBreeze
? Stripe, Paypal, Apple Pay, Braintree, Amazon
? VISA, AMEX, MasterCard, Shopify etc.
????? ????????????????????????????????????????????????????
? Slack, Skype, Dialpad, Grasshopper, Ring central
? Zoom, Google Meet, WhatsApp
????? ????????????????????????????????????????????????/???????????????????????????????????????????????????? ????????????????
? Google Workspace, Microsoft Office Suite, Asana, Zoho
????????????????????????? ???????????????????????????????????? ????????????????
? Upgrade to see actual info
????? ???????????????????????? ????????????????
? Open Dental
? EagleSoft
? Dentrix
????? ????????????????????????????????
? Canva
???????????? ???????????????? ???????????????? ?????????
???? ????+ ???????????????????? of Customer Service Knowledge and Customer Service Experience
???? ????+
???????????????????? of Technical Support and Medical Virtual assistance
???? Proven Track Record with the Customer service and Financial Banking Industry
???? Thorough and Can start immediately
???????? ???????????? ???????????????????? ????'???? ???????????? ???????????? ????????????'???????? ???????????????????????????? ????????????, ????????????'???? ???????????????? ???????? ???????????? ???????????????????? ???????????????? ???????????????????????????????? ???????? ???????????? ???????????????? ???????????????????? ???????????? ???????????? ???????? ???????????????? ???????????? ???????????????? ???????????????? ???????? ???????????????? ????????????????!
???? Drop me a message, and I'll respond!
???? Let's schedule a meeting, and I'll be there!
???????????????????????? ????.

Top Skills

Experience: 5 - 10 years

Insurance Verification

Experience: 10+ years

Fraud mitigation

Experience: 5 - 10 years

Dispute Resolution

Other Skills

Basic Information

Age
30
Gender
Male
Website
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Address
San Pedro, Laguna
Tests Taken
None
Government ID
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