Mary

Virtual Assistant

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Overview

Looking for full-time work (10 hours/day)

at $3.22/hour ($708.40/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

October 13th, 2024

Profile Description

I am a licensed social worker and an experienced customer service professional with over two years of experience in the BPO industry. I have seamlessly transitioned into the digital world, engaging as a virtual assistant. I am Passionate about art, reading, and staying updated on the latest trends in investing and self-improvement.

I excel in managing calendars, scheduling appointments, and handling customer inquiries while maintaining a high level of professionalism. Additionally, I am skilled in administrative tasks such as data entry using Google Docs, Spreadsheets, and managing Google Calendar to ensure everything stays organized. My expertise extends to basic photo editing using Adobe Photoshop, Adobe Lightroom, Canva, and Procreate. With strong English communication skills, I work effectively with clients and teaUpgrade to see actual infombers. I am also a quick learner, adept at mastering new software and tools, which allows me to adapt seamlessly to any system you use.

My goal is to build long-term relationships by delivering excellent results, maintaining professionalism, and ensuring client satisfaction. If you're looking for a reliable virtual assistant who can provide exceptional service and support for your business, I’d love the opportunity to work with you.

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Top Skills

Experience: 6 months - 1 year

My first role was as a sales representative, where I was responsible for promoting the company’s telecommunications products and services to prospective and existing customers. well, that one involved engaging with clients over the phone and understanding their specific needs Beyond sales, I handled a variety of customer inquiries, it ranges from product features and billing concerns to technical support. it required me to patiently listen, empathize with customer concerns, and provide clear and effective resolution

Experience: 6 months - 1 year

Proficient in conducting comprehensive case studies, managing client cases, and providing appropriate referrals to support services. Skilled in assessing client needs, developing intervention plans, and coordinating with relevant organizations to ensure holistic care and support.

Experience: 1 - 2 years

Skilled in managing credit and debit card transaction disputes by conducting thorough investigations of supporting documents and evidence. Proficient in preparing detailed case reports to defend against invalid chargebacks while ensuring accuracy, compliance, and timely resolution.

Other Skills

Basic Information

Age
23
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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