I am a
with experience in designing, implementing, managing, migrating, and
troubleshooting Azure AD, Office 365, Citrix, Exchange, SharePoint, Teams,
Windows 7 to 11, Outlook, Windows Server, GPO, MDM, and MFA. I work following industry best practices and advise my clients on how to implement the
ideal, right, premium, and effective solution. Additionally, I also have exposure
to SaaS, Iaas, and Paas client structures where I provide my expertise as an IT
Specialist.
Competent Senior IT Specialist
with more than a decade of experience in Helpdesk remote support and
well-versed in assisting users. I have diverse O365|Azure admin expertise,
mobile device, and peripheral equipment problems. Familiar with security
standards and usability optimization. Please feel free to visit my Portfolio!(
Here are the services I offer:
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<!--[endif]-->Technical support through remote assistance via TeamViewer,
Anydesk, and Zoom.
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<!--[endif]-->O365, Exchange, SharePoint, Teams, and Azure
Active Directory Administration and Configuration.
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<!--[endif]-->Onboarding and Offboarding user accounts through
On-prem Active Directory, Azure, and O365 Admin.
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<!--[endif]-->Intune Autopilot and Azure Conditional Access set
up and deployment
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<!--[endif]-->Device Compliance Set up on Azure AD.
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<!--[endif]-->Knowledge Management | Knowledge Article
Creation and Consultation.
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<!--[endif]-->Software Installation, Maintenance, and Troubleshooting.
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<!--[endif]-->Software Licensing, Procurement, and Deployment.
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<!--[endif]-->Hardware | Peripherals assistance and remote
support.
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<!--[endif]-->MDM and Multifactor Authentication set up via
Apple Business MDM, OKTA, BBMDM, Intune Company Portal
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<!--[endif]-->Outlook and MS Office troubleshooting and
configuration
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<!--[endif]-->Windows 7, 8, 10, and 11 Remote Support
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<!--[endif]-->Microsoft On-prem Server Administration (2003,
2008 R2, 2012, and 2019.)
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<!--[endif]-->Android | iOS Support
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<!--[endif]-->Cisco Any Connect VPN Configuration | VPN Set up
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<!--[endif]-->OneDrive | GDrive | Box Remote support
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<!--[endif]-->O365 Tenant to Tenant Migration
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<!--[endif]-->Citrix Receiver | Workspace Remote
Troubleshooting and Support
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<!--[endif]-->Ticketing tools Management and Support
(Connetwise Automate, Remedy, ServiceNow)
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<!--[endif]-->Stocks | Forex | Crypto Market Technical
Analysis and Consultation
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<!--[if !supportLists]-->·
<!--[endif]-->Video Editing, Cut, Overlay, Adding BG Music and
Effects via Adobe Premiere Pro | Canva
<!--[if !supportLists]-->·
<!--[endif]-->Graphic Design via Adobe Photoshop | Canva
<!--[if !supportLists]-->·
<!--[endif]-->Telephony Administration (Avaya Admin) | IVR
Script Configuration | Call Routing | Transcription
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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