Virtual Assistant | Social Media Manager | Customer Service

I've gained enough experience in social media management and content creation since I solely manage our business's online presence and its social media content.

Owning a business and having to manage its online presence through making postings and other social media content. I have the necessary skills to make engaging thumbnails and other social media designs. I have my own arts and crafts corner intended to make our business's marketing collaterals. I am confident with the experience and skills I've gained through the years.

My experience as a business owner managing our own social media has equipped me with excellent communication and problem-solving skills. Running a business required me to interact with customers online, address their inquiries promptly, and provide solutions, all while maintaining a professional and friendly tone. In addition, as an English teacher, I’ve developed the ability to communicate clearly, simplify complex ideas, and be patient while addressing different concerns. These combined experiences have prepared me well for a chat support role, where clear communication, customer satisfaction, and quick problem resolution are essential.

While I don't have direct experience in customer support within the healthcare sector, I hold a degree in Nursing, which has provided me with a solid foundation in patient care and healthcare systems. Additionally, my strong communication skills, developed through both my studies and hands-on experience in nursing and teaching English, enable me to effectively interact with people, understand their needs, and offer solutions. I believe these skills make me a strong candidate for a customer support role in healthcare.

As a business owner, I’ve been directly responsible for managing and executing our business’s social media marketing. I developed strategies to build brand awareness, engaged with customers online, and created content to promote and offer our food products. This experience has sharpened my skills in understanding customer needs, creating targeted messaging, and building relationships with audiences. These abilities translate well to any social media marketing role, as I know how to effectively promote a brand, engage with followers, and drive meaningful results.

As a business owner, I have gained valuable hands-on experience in customer support. Running our own business required me to handle a wide range of customer inquiries, resolve issues, and ensure customer satisfaction on a daily basis. I understand the importance of providing prompt, effective, and empathetic support to maintain customer loyalty. Managing everything from orders to complaints taught me how to stay calm under pressure, find solutions quickly, and keep customers happy, those skills, I believe are directly transferable to a customer support role.

Owning a business and having to manage its online presence through making postings and other social media content. I have the necessary skills to make engaging thumbnails and other social media designs. I have my own arts and crafts corner intended to make our business's marketing collaterals. I am confident with the experience and skills I've gained through the years.

As an English teacher, I have developed strong writing and communication skills that are essential for effective copywriting. My experience in crafting lesson plans and educational materials has taught me how to convey complex ideas clearly and concisely, making information accessible to a variety of audiences. Additionally, my background in teaching allows me to understand the needs of different learners, enabling me to tailor my writing to engage and resonate with specific target groups. This ability to adapt my tone and style, combined with my passion for language, makes me well-suited for a role in copywriting

Since 2015, I have been working as an online English tutor, and managing our food business's social media since 2020 all while operating independently from home. This dual role has enhanced my ability to multitask and prioritize effectively. Managing social media for our business involves creating engaging content, and interacting with customers. Simultaneously, tutoring students requires excellent communication skills, lesson planning, and adaptability to meet individual learning needs. This experience has not only strengthened my organizational abilities but also taught me the value of maintaining a disciplined work ethic in a remote setting.