Michelle

Customer Service Executive

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

December 29th, 2024 (yesterday)

Member Since

October 9th, 2024

Profile Description

If you are looking for someone to enhance your customer satisfaction, increase customer lifetime value, or turn a potential complaint into a positive experience that may lead to sales, I am here to help!
As a customer service executive for four years, I have gathered the essential skills that this role should have.
I have an excellent communication skill to handle customer inquiries, complaints, and feedback professionally.
Problem-solving Ability to assess issues quickly and provide effective solutions. I am thinking on one's feet to resolve customer concerns swiftly.
I am also efficient in handling multiple inquiries, and managing calls, emails, or chat interactions without compromising service quality.
I am flexible in handling different customer personalities, adapting to company protocol changes, and managing high-pressure situations with ease.
Let’s collaborate and make satisfied customers!

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Puerto Princesa City, Palawan
Tests Taken
IQ
Score:  103
DISC
Dominance: 33
Influence: 7
Steadiness: 25
Compliance: 35
English
C1(Advanced)
Government ID
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