John

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.10/hour ($722.37/month)

Associates degree

Last Active

November 30th, 2024 (yesterday)

Member Since

October 7th, 2024

Profile Description

Over my 7 years as a customer service representative, I've handled accounts of Airbnb and Travel agency (Expedia). Proficient in emails, calls, chat support, and administrative tasks. I'm eager to leverage my diverse experience to
contribute effectively to a new organization.

Top Skills

Experience: 2 - 5 years

2 years working with Airbnb, in which I've handled customer support role to assist users with their requests for alterations, refunds, and cancellations. Also has experience as a case manager who assists the host with their request for reimbursement due to a damaged property during the guest stay.

Experience: 2 - 5 years

I possess a strong foundation in BPO email support. Enabling me to swiftly handle inquiries and efficient resolve tasks through email correspondence, all while providing seamless client assistance over the phone.

Experience: 5 - 10 years

Resolving any customer issues that they may have. Ensure that customers are satisfied and help create a positive customer experience.

Other Skills

Experience: Less than 6 months

7 years as a customer representative, I've experienced a large number of calls and consistently delivered exceptional customer service.

Experience: 2 - 5 years

With a solid background working in the BPO industry, I've learned how to manage multiple responsibilities and tasks simultaneously to contribute to team efficiency and smoother office operation.

Basic Information

Age
32
Gender
Male
Website
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Address
Marikina
Tests Taken
IQ
Score:  120
DISC
Dominance: 32
Influence: 34
Steadiness: 29
Compliance: 5
English
C1(Advanced)
Government ID
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