Cristy
Virtual Assistant | Customer Service Representative | Back-end Support
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
October 15th, 2024 (today)
Member Since
October 4th, 2024
Profile Description
Email:
WhatsApp:
I have 1 and half years of experience as a Virtual Assistant, along with 2 years of experience as a Customer Service Representative and 2 years in office/back-end support roles within a BPO setting.
My diverse background has equipped me with strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently even under pressure.
I excel in time management, ensuring deadlines are met while maintaining a high level of accuracy. As a quick learner, I adapt easily to new tasks and tools, making training seamless. Whether working independently with minimal supervision or collaborating with a team, I deliver consistent, reliable results.
Being from the Philippines, where the BPO industry thrives, I understand the importance of reliable, timely service, and I excel in maintaining strong client relationships—whether handling administrative tasks or offering front.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Skilled in responding to customer inquiries and resolving concerns via email promptly, ensuring a timely and efficient customer service experience.
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
I have been working as a Virtual Assistant and Customer Care specialist for a US-based publishing company, where I gained extensive experience using Shopify as a primary tool. I am proficient in managing customer emails, adding products to the website through Shopify, and efficiently processing orders and handling refunds and tracking orders. This role has helped me develop strong communication and problem-solving skills, ensuring a smooth customer experience while maintaining accurate and timely order management.
Customer Support » Back Office Support
Experience: 2 - 5 years
I am capable of completing various tasks assigned to me, including drafting letters and memos, organizing files, and more, ensuring thoroughness and attention to detail in every assignment.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
Office and Administration » Organization
Experience: Less than 6 months
E-Commerce » Order processing
Experience: 1 - 2 years
Office and Administration » Time Managment
Experience: Less than 6 months
E-Commerce » Product Research
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas, Cavite
- Tests Taken
- IQ
- Score: 102
- DISC
- Dominance: 26
- Influence: 5
- Steadiness: 31
- Compliance: 39
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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