Virtual Assistant
Experience: 1 - 2 years
Experience: 5 - 10 years
Developed problem-solving and analytical skills to swiftly identify and address customer issues. Enhanced verbal and written communication skills for clear, empathetic interactions. Mastered time management to efficiently prioritize tasks and reduce wait times. Gained conflict resolution strategies for handling difficult conversations, along with billing knowledge to assist customers effectively. Strengthened sales techniques through upselling and cross-selling. Adaptable to evolving products and services, and skilled in team collaboration to ensure comprehensive customer support.
Experience: 2 - 5 years
As an Online English Tutor at ACADSOC, I demonstrated strong adaptability by tailoring lessons for diverse learners, from young English Learners up to Adults wanting to learn business English. My effective communication skills fostered student interaction, while my patience supported learners at all proficiency levels.
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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