Experienced Administrative Professional with expertise in providing reliable support across customer service, data management, and operations in diverse industries.
• Legal Research and Communication Assistant
(Upwork, Sept 2024 – Oct 2024)
?Conducted in-depth legal research and coordinated communication with law firms on behalf of an overseas client, focusing on immigration processes.
?Managed remote operations, including scheduling and documentation, ensuring timely and precise delivery of findings.
• Administrative Assistant – Records, Billing, and Claims
(Ospital ng Palawan, Oct 2016 – Nov 2022)
?Oversaw data entry for patient medical records and billing, ensuring confidentiality and the highest level of accuracy.
?Provided excellent customer support, addressing inquiries and managing patient billing processes efficiently.
?Implemented and maintained robust document management systems, enhancing operational efficiency and accessibility of records.
• Hotel Associate | Duty Manager
(Go Hotels Puerto Princesa, Nov 2011 – Aug 2016)
?Supervised daily hotel operations, including guest services, reservations, and payments, ensuring efficient workflow and high-quality customer service.
?Managed guest information and operational tasks, ensuring seamless coordination and team performance to deliver exceptional guest experiences.
• Core Competencies:
?Administrative Support & Operational EfficiencyData Entry & Records ManagementE-mail and Calendar ManagementProblem Solving & Process ImprovementTime Management & PrioritizationConfidentiality & Attention to Detail
Technical Proficiency:
Microsoft Office SuiteGoogle SheetsCanva (Graphic Design)
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Experience: 10+ years
Experience: Less than 6 months
Experience: 10+ years
Experience: 10+ years
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