Dedicated Virtual Assistant | Your Partner in Productivity
Hello! I’m Edrealyn F. Santander, an entry level virtual assistant my experience range from social media management to customer service support. My mission is to streamline your tasks so you can focus on what truly matters—growing your business!
What I Offer:
> Organizational Excellence: I'm trained on managing schedules,
> Effective Communication: I have strong verbal and written communication skills, enabling clear and timely interactions with clients and tea
>Tech Savvy: I am experienced with various tools and software, including Microsoft Office, Google Workspace, Trello,
to enhance productivity and collaboration.
>Problem Solver: I am resourceful and adaptable, I excel at identifying solutions and anticipating needs, allowing you to stay one step ahead.
>Confidentiality: I am committed to maintaining the highest level of confidentiality and professionalism in all interactions.
Let’s Connect: I am passionate about supporting your goals and ensuring your operations run smoothly. Whether you need help with administrative tasks, customer service, or project management, I am here to make your life easier.
Feel free to reach out, and let’s discuss how I can contribute to your success!
Experience: 2 - 5 years
I have a solid background in customer service, having spent a year as a Customer Service Representative specializing in email and chat support. In this role, I developed strong communication skills and a deep understanding of customer needs, ensuring timely and effective resolutions. Additionally, I served nearly two years in Customer Relations and Technical Support for T-Mobile. In this position, I was responsible for addressing customer inquiries, providing solutions to technical issues, and fostering positive relationships with clients. My ability to empathize with customers and my commitment to delivering exceptional service significantly contributed to customer satisfaction and retention.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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