Medical VA/HIPAA Certified/Customer Service Specialist

I can assist you in generating leads through effective marketing strategies, including job applications, blog posts, coupons, live events, and online content.

As a Healthcare Representative, you will handle customer inquiries and concerns regarding healthcare services, insurance claims, and benefits -HIPAA Compliance Verification -We process prior authorizations such as prescription medications,and medical procedures -We make outbound calls to the patient, doctor, provider, or pharmacy if there are unresolved issues. -We process overrides for issues such as lost, damaged, or stolen items, therapy changes, dose changes, and mail orders -We are checking benefits and eligibility, claims, denials, and copayments.

A data-driven virtual assistant with a proven track record of success in digital marketing. I utilize Canva Essentials to create visually compelling content that drives engagement and generates results. My social media management skills have enabled me to successfully grow our online following and increase brand awareness.

As a Healthcare Representative, you will handle customer inquiries and concerns regarding healthcare services, insurance claims, and benefits -HIPAA Compliance Verification -We process prior authorizations such as prescription medications,and medical procedures -We make outbound calls to the patient, doctor, provider, or pharmacy if there are unresolved issues. -We process overrides for issues such as lost, damaged, or stolen items, therapy changes, dose changes, and mail orders -We are checking benefits and eligibility, claims, denials, and copayments.

*Determine if Authorization is Required *Submit the Authorization Request *Prior authorizations via fax *Ensure the necessary form is completed