Business Development / Customer Service/ Fraud Specialist

Customer Service Representative: Delivered exceptional service to clients across personal, business and corporate accounts, resolving inquiries efficiently and fostering long-term relationships and customer retention, both via email and on the phone.

Fraud Specialist: Analyzed transaction patterns to identify and mitigate fraudulent activities, ensuring compliance with regulatory standards and enhancing customer trust.

Driven and detail-oriented Business Development Associate with a strong background in identifying growth opportunities and building lasting client relationships. With a proven track record in sales and market research, I excel at generating leads, conducting competitive analyses, and supporting sales initiatives to achieve organizational goals. Key strengths on lead generation and relationship management, with strong collaborative and analytical skills

Skill Description: Social Media Management & Content Creation As a content creator with extensive experience in managing personal social media accounts, I possess a robust skill set in social media management that encompasses content strategy, audience engagement, and analytics.

Sales Roles: Developed and implemented sales strategies that increased market penetration and revenue growth. Successfully managed a diverse portfolio of clients, including business and corporate accounts. Handled credit card, medical products and equipment and instore sales.