Operations Analyst | Rockstar Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 8th, 2025 (40 days ago)

Member Since

September 26th, 2024

Profile Description

Experienced Operations Analyst & Virtual Assistant | Data-Driven Solutions & Efficient Administrative Support

With over five years of experience in operations analysis and virtual assistance, I bring a unique blend of analytical, technical, and administrative skills to optimize business processes and deliver exceptional results. My expertise lies in using data to drive process improvements, providing top-notch administrative support, and ensuring smooth day-to-day operations for businesses and executives.

Key Skills & Expertise:

Operations Analyst:

Data Analysis & Reporting:

Proficient in analyzing large datasets to uncover trends, inefficiencies, and growth opportunities. I use Excel, Google Sheets, and Tableau to create detailed reports and actionable insights.

Process Improvement: 

Adept at mapping workflows and applying Lean and Six Sigma methodologies to streamline processes, reduce costs, and improve operational efficiency.

KPI Tracking & Monitoring: 
Expertise in tracking key performance indicators (KPIs) to measure operational effectiveness and suggest enhancements where necessary.

Project Management:

 Experience in managing multiple projects, coordinating with cross-functional teams, and ensuring timely delivery of goals, always with a keen eye on risk mitigation.

ERP & CRM Systems:

Skilled in using ERP platforms (SAP, Oracle) and CRM systems (Salesforce, HubSpot) to improve business operations and manage customer relationships efficiently.

Virtual Assistant:

Administrative Support: Expert in managing emails, calendars, and appointments, ensuring executives' time is optimized for maximum productivity.

Document & File Management: Proficient in organizing digital files, preparing reports, and handling confidential documents with care and efficiency.

Client Communication & Support: Offering excellent customer service, handling inquiries via email, phone, and chat, and ensuring client needs are met in a timely and professional manner.

Task Management & Scheduling: Skilled in using task management tools like Trello, Asana, and Upgrade to see actual info to organize tasks, set deadlines, and ensure timely execution.

Technical Skills:

Advanced Excel (Pivot Tables, VLOOKUP, Macros)
Google Sheets & Microsoft Office Suite
Tableau & Power BI (Data Visualization)
Slack, Zoom, Microsoft Teams (Communication)
Asana, Trello, Upgrade to see actual info (Task Management)
ERP Systems (SAP, Oracle, Microsoft Dynamics)
CRM Tools (Salesforce, HubSpot, Zoho)