General Virtual Assistant / Customer Care Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Bachelors degree

Last Active

November 15th, 2024 (yesterday)

Member Since

September 25th, 2024

Profile Description

12 years in the BPO Industry and 2 years as a freelance agent. I started with Sales doing cold calling, lead generation and appointment setting for US customers. I have worked with Sprint/T-Mobile a US Telecommunications companies as a Customer Service Representative, Performance Analyst and latter on promoted as a Supervisor. I have also been a Publishing Consultant with Xlibris Author house. Most recent BPO employer was with a Search Engine Optimization company as part of their Marketing Team cold calling business owners. For my freelance experience I have worked with TikTok as a QA then with a US Ticket broker company as a QA Tester.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

I have handled difficult customers about their Phone services like plans, minutes, billing, devices and network issues. Talked to business owners for sales and set up appointment for life insurance agents if you can picture out the difficult and stressful I was into then you would know and I have thrived in such environment for 12 years and kept my values at the same time.