Social Media Specialist, Video Editor and Customer Support R

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

February 7th, 2025 (yesterday)

Member Since

December 4th, 2016

Profile Description

With over seven years of experience providing good quality work as a Virtual Assistant in eCommerce, Real Estate, Affiliate Marketing and Credit Repair.  Maintained company's social media presence by posting messages, answering posts, and monitoring responses. Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers. 

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Delivered edits on time for reviews and final delivery. Organized and worked with raw footage from multiple cameras and sources. Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
Skills: Social media strategy, Content marketing, Content scheduling, Social media marketing, Graphic design, Sound editing, Photography, Audio-to-video synchronization, Customer service, Active listening, Critical thinking, Data entry, Technical troubleshooting, Technical support, Software installation, Remote support and Network diagnostics.

Knowledgeable on Asana, Sprout Social, Later, Trello, Slack, Dsers, Eprollo, Signal, Proton, CRM tools, Microsoft Office, Google Docs, Sheets. 

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