Virtual assistant/ Customer Service Representative/ Data Enc

I have 4 years of experience as a data encoder, where I was responsible for accurately entering, updating, and maintaining large volumes of data in various systems. My role involved handling confidential information, ensuring data accuracy, and meeting deadlines for data input tasks. I developed strong typing skills, attention to detail, and the ability to quickly identify and correct errors. Additionally, I became proficient in using data management software such as Excel and other databases, contributing to the efficient organization and retrieval of data.

I have 8 years of experience in customer service, providing technical support, email support, and chat support across various platforms. I handled customer inquiries, resolved technical issues, and ensured high levels of customer satisfaction. My combined experience has equipped me with strong communication, problem-solving, and analytical skills, along with the ability to work efficiently in fast-paced environments.

I have 6 months of experience as a virtual assistant specializing in property sourcing and data encoding. During this time, I researched and identified potential property investments, managed property listings, and maintained accurate data records. My role involved data entry, organizing property information, and ensuring timely updates, which helped streamline property management processes. This experience sharpened my attention to detail, research skills, and ability to work independently in a virtual setting.

I am a skilled cold-calling professional with a proven track record of generating leads, qualifying prospects, and driving sales through effective communication. Experienced in handling high-volume outbound calls, I excel at building rapport with potential clients, overcoming objections, and delivering tailored solutions. Proficient in using tools like Convoso and Salesforce, I ensure seamless call workflows and maintain accurate records of interactions. Dedicated to meeting and exceeding targets, I bring persistence, professionalism, and a results-oriented approach to every call.