Ruffa
General Virtual Assistant| Customer Service Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
December 2nd, 2024 (today)
Member Since
September 18th, 2024
Profile Description
My goal is to free you from workloads, allowing you to focus on what matters most for your business.
Dedicated and detail-oriented Virtual Assistant and Customer Support Specialist with over 10 years of experience in BPO Industry and remote work setup, specializing in providing administrative assistance, customer service, technical support and Sales. Ensuring a seamless experience for clients and stakeholders.
Key Expertise
- Administrative Support
- Client Service Specialist
- Technical Proficiency
- Sales Proficiency
- Project Manager
If you believe my skills and experience align well with your business needs. Let’s schedule a time to discuss how I can contribute to your success!
Top Skills
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
I have a strong background as a client success specialist from BPO industry for more than 8 years, I spent 3 years as an operations supervisor for a premium IT account where I developed my management and leadership skills. My responsibilities include admin task, coaching team members and overseeing performance which I gained a deeper understanding towards customer satisfaction. If you hire me, you'll not just be gaining a dedicated and results oriented Admin Support but also a customer service representative champion, technical support representative and a person that can lead as an example. I am confident on my ability to streamline your operations and provide exceptional support.
Office and Administration » Executive Assistance
Experience: 2 - 5 years
I have a strong background in administrative support and team leadership. Prior to my role as an executive assistant, I spent over five years as a customer service representative. During this time, I honed my communication and interpersonal skills through extensive training in modern customer support methodologies. I transitioned into a supervisory role, where I developed my management and leadership abilities. My responsibilities included administrative tasks, coaching team members, and overseeing their performance. After that, I performed a role as a business development officer, wherein I gained a deep understanding of management processes and implementation. This role demonstrated my ability to work in fast-paced environment and adapt quickly to change.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pantabangan, Nueva Ecija
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 40
- Influence: 28
- Steadiness: 21
- Compliance: 12
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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