Email Support Specialist /Virtual Assistant/Data Entry

Being part on email department at Sutherland Global Services, my encoding skills is enhancing because at that time we are task to replied 50 emails in our shift. With these, I believed I am become more proficient in encoding.

When I am working in Sutherland Global Services, I've been on editing team department. We edit the letters of both seekers and providers and through this, my typing and editing skills enhanced.

I am working on a Marketing Company, we sell Motorcycle, Appliances, Furniture And Computer peripherals. I am also the Institutional in charge in Government and Private Transaction for Bidding Transaction.

I am part of the Care.com account as a consultant during my period in this company. At first, I am part of the editing department and transfer to email support taking costumers quires and concern of their account. During this period my typing skills is developed and enhance my knowledge on emails

I am working as call center agent, who handled incoming or outgoing customer calls for a business, also handled account inquiries, customer complaints or support issues, include customer service representative (CSR). We use Virtual partner in making calls and we take 3 calls at the same time. It is very challenging work for me and it really helps and develop my focus in this field of work.