Ariel

VA, PM, Customer Service, Tech Support, Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $18.00/hour ($3,168.00/month)

Bachelors degree

Last Active

March 26th, 2025 (9 days ago)

Member Since

September 17th, 2024

Profile Description

Hi,
I hope this message finds you well. My name is Ariel Balubar, but you can call me Ari. I am a seasoned Virtual Assistant and Project Manager based in the Philippines, and I am reaching out to inquire about potential opportunities within your organization.
With over eight years of diverse experience in various roles, I have honed a robust skill set that spans customer service, technical support, and project management. My professional journey began in 2016 as an inbound Customer Service Representative for Capital One, where I developed a strong foundation in client relations. I then transitioned to Direct TV, where I excelled in Sales, Billing, and Technical Support and eventually advanced to a team leader position.
The pandemic prompted a shift in my career focus, leading me to the world of web design and digital marketing. At Technodream Web Design, I began as an Appointment Setter and quickly rose to the role of Project Manager, overseeing website projects from inception to launch.
My last job was as a Virtual Assistant and Technical Support Specialist at Apex Holdings, where I managed technical support and conducted quality audits for cutting-edge AI software.
I am actively seeking new opportunities and would be thrilled to contribute my expertise to your team. If there are any openings for a Virtual Assistant or similar roles, I would love to discuss how my background and skills align with your needs.
Thank you for considering my application. I look forward to the possibility of working together.
Best regards,
Ariel Balubar

Top Skills

Experience: 2 - 5 years

-Managed escalated technical issues, ensuring timely resolution and customer satisfaction. -Conducted comprehensive onboarding for new clients, enhancing user experience and adoption. -Collaborated with cross-functional teams to address and resolve complex technical problems.

Experience: 5 - 10 years

- Delivered high-quality customer service, addressing inquiries and resolving issues efficiently. - Enhanced customer satisfaction through effective communication and problem-solving skills.

Other Skills

Experience: 5 - 10 years

- Delivered high-quality customer service, addressing inquiries and resolving issues efficiently. - Enhanced customer satisfaction through effective communication and problem-solving skills.

Experience: 1 - 2 years

- Led and coordinated multiple projects from initiation to completion, ensuring alignment with client goals and timelines. - Developed project plans, managed budgets, and monitored progress to ensure successful delivery. - Facilitated communication between stakeholders, addressing concerns and providing regular updates.

Experience: 1 - 2 years

- Analyzed and investigated potential fraudulent activities to protect client accounts and assets. - Developed and implemented strategies to prevent and mitigate fraud risks.

Basic Information

Age
32
Gender
Male
Website
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Address
Baguio, Benguet
Tests Taken
None
Government ID
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